FAQs
Do I need an Installer?
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Is it safe to install inside my house or apartment?
Both indoor and outdoor, our products are safe.
Which inverter is it compatible with?
Dc side voltage 30~54.75V, DC current about 100A,You can share the inverter specifications you want to use.
Can it power my entire house?
The power of a product is 4.8kWh, if the power of the whole house is about 4.8kW, the interface conditions are met, it can be powered for about 1h.
How long can it power my house for?
The power supply time depends on the power of the whole house, such as the whole house power of about 4.8kW, a product can supply 1h.
What is the warranty policy?
3 years.
How long does the Energizer wall mount last in storage?
It can be stored for 6 months at 40%SOC or more before the last use.
Does the battery need regular maintenance?
Check the power level once a month.
What happens to my battery if I move?
If you change your residence, it is recommended to remove the battery and install it in the new residence.